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In February 1998 ownership of the Epic trade marks brands and assets passed from the conglomerate of which it was a division to a focused strategic alliance. Thus the new independent Epic Foods (Pty) Ltd was born. We welcome you to the new Epic Foods: Absolutely dedicated to a heritage of quality and integrity proud of our new alliance and determined to rise to every challenge.
Our vision is to be a successful household brand name in the food industry by becoming a purchaser and supplier of choice thereby bringing value to our customers employees and shareholders indeed to all our stakeholders. Our philosophy is to focus strongly on brand building by marketing a range of high-quality products that offer superior value for money to our customers. Epic Foods head office and factory in Aeroton.
We are committed to business practices of the highest moral norms and standards. Our social responsibility in the new South Africa, through small business development assistance, youth sport sponsorships and financial support for community development programmes.
We are determined to deliver products and services of consistently high quality, offering value for money to customers and consumers, through world-class innovative thinking and actions.
Our top priority is to listen to our customers and to delight them by exceeding their needs and expectations.
We aim to add value for all our stakeholders by forming strategic partnerships across the entire supply chain.
We understand that our customers deserve the highest quality products. That's why we're dedicated to maintaining rigorous quality standards at every stage of the manufacturing process, ensuring that every bite is a delight.
In an age where consumers demand transparency, we're committed to providing clear, and accurate information about our products. From sourcing ingredients to production processes, we prioritize traceability to build trust with our customers.
We recognize that every customer has unique needs and preferences. That's why we offer customized solutions, whether it's developing new products, adjusting recipes, or accommodating special dietary requirements.
Our journey towards customer satisfaction is ongoing. We actively seek feedback, listen to customer concerns, and strive for continuous improvement in all aspects of our operations, from product development to distribution.
The safety of our customers is paramount. We adhere to strict safety and regulatory standards, ensuring that our products meet or exceed all applicable requirements for quality, hygiene, and food safety.
